RETURN POLICY
IMPORTANT NOTICE
For hygiene and safety reasons, we are unable to offer exchanges or refunds for change of mind, incorrect sizing, or style preferences. We strongly recommend reviewing your order details carefully before finalizing your purchase.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, or if you received an incorrect item, please get in touch with us right away at **support@dizzynailsart.com**. Our team will assist you with a prompt resolution.
ELIGIBILITY FOR RETURN
To qualify for a return, your item must adhere to the following conditions:
- The product must remain in its original, unused condition.
- All components, including any provided tools, must be included.
- The item should be returned in its original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
RETURN PROCESS
- -Contact us at **support@dizzynailsart.com** to initiate a return request. Please do not send items back without prior approval.
- Once approved, you'll receive instructions on how to proceed.
REFUNDS
Approved refunds will be processed within 10-14 business days of receiving the returned item in its original condition. Refunds will be issued to the original payment method.
ADDITIONAL NOTES
- Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect due to our error.
- Please use a trackable shipping service to ensure your return is securely delivered.
For any questions or additional guidance, please don't hesitate to contact our support team at **support@dizzynailsart.com**. We're here to ensure a smooth and hassle-free return experience!