Order Processing Time

Our handcrafted press-on nails require 7-9 business days for processing. The handcrafting time is calculated from the day you place your order and successfully make the payment.

Holiday Extensions:During holidays, the handcrafting time may be extended. We will make every effort to complete the production within a reasonable timeframe.

 

Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Standard shipping typically takes 3-5 business days for delivery, with specific times varying by region.(Only Available in US)
• International Shipping: International shipping times vary depending on the destination and typically take 5-14 business days. 

 

Shipping Costs

Shipping costs will vary based on the order total, shipping address, and selected shipping method. You will be able to view the shipping cost total at checkout. We occasionally offer free shipping promotions, so please stay tuned for our notifications and emails.

 

Order Tracking

Once your order is dispatched, you will receive a confirmation email containing tracking information. You can use this information to track your order at any time. If you have any questions or need assistance, feel free to reach out to our customer support team.

 

Failed or Lost Orders

While we take all necessary measures to ensure the safe delivery of your order, there may be rare instances where orders fail to reach their destination or are lost. If your order has not been delivered within a reasonable time frame or if you encounter any issues, please contact our customer support team immediately, and we will do our best to resolve the matter.

 

Delivery and Signature

Please ensure that the delivery address you provide is accurate to avoid delays or loss. For orders that require a signature, if you are not available at the time of delivery, the courier will leave a notification card or contact you to rearrange delivery.

 

Holidays and Weather

During holidays and extreme weather conditions, shipping times may experience delays. Please understand that these circumstances are beyond our control, but we will make every effort to ensure the safe delivery of your order.

 

Returns and Refunds

For detailed information on our return and refund policy, please refer to our Returns Policy page.

 

Contact Us

If you have any questions about the shipping policy or your order, please do not hesitate to contact our customer support team. We are here to assist and answer your inquiries.

Please note that the shipping policy may be updated and amended as needed, so please check regularly for the latest information.

Thank you for your support, and if you have any suggestions or feedback, feel free to reach out to us.